Legal notice

1. General Information

This website is operated by Payansei.
Throughout the site, the terms “we”, “us” and “our” refer to Payansei.

Payansei is an independent e-commerce business operated from Portugal, providing products to customers primarily in the United States through international fulfillment partners.

By accessing this website, you agree to use it in accordance with applicable laws and the terms outlined across our policies.


2. Business Identification

Store Name: Payansei

Business Address:
Lisbon/Portugal

Contact Email: info@payansei.com


3. Business Model Transparency

Payansei operates as an online retail store.
Products listed on this website may be fulfilled through third-party suppliers and logistics partners.

We do not manufacture all products directly but ensure that all suppliers meet our standards for quality and reliability.


4. Contact and Customer Support

We are committed to providing timely and effective customer support.

For any questions related to orders, shipping, returns, or general inquiries, please contact us at:

Email: info@payansei.com

Customer Support Hours:
Monday – Friday: 09:00 – 17:00 (GMT)

We aim to respond within 24-48 hours on business days.


5. Website Use

By using this website, you agree not to misuse the content, attempt unauthorized access, or engage in any unlawful activity.

We reserve the right to restrict or terminate access to the website in case of misuse or violation of our policies.


6. Accuracy of Information

We strive to ensure that all information provided on this website is accurate, complete, and up to date.

However, we do not guarantee that all content is free from errors, inaccuracies, or omissions. Product descriptions, pricing, and availability may change at any time without notice.


7. Limitation of Liability

To the fullest extent permitted by law, Payansei shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use this website
  • Delays in shipping or delivery
  • Errors or inaccuracies in product information
  • External factors beyond our control (e.g. logistics delays, customs processing)

8. External Links

This website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of external websites.


9. Regulatory Compliance

Payansei operates in compliance with applicable laws and regulations.

Customers are responsible for any applicable customs duties, taxes, or import regulations in their respective countries.


10. Policy Updates

We reserve the right to update or modify this Legal Notice at any time.
Changes will be effective immediately upon posting on this page.